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If you have any questions or concern regarding our products or your orders, Please find the answers below. If you have an issue or question that requires immediate assistance, you can click the button below to contact our Customer Support. We will get back to you within 24 business hours.


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MEDIGRACE

As a medical concierge dedicated to you, we connect you with the best hospitals and doctors to provide the most reasonable and optimal medical services. We are always with you on your journey.
1. Hospital reputation,
2. Doctor treatment success rate,
3. Health, hygiene, cleanliness, classy and convenient interior,
4. Korean reviews,
5. Patient-centered service care.
Yes, over 90% of Koreans receive annual checkups.
Traveling to a foreign country by plane is not an easy experience. We understand the inconveniences and anxieties, so MediGrace provides everything you need.

We provide all services, including accommodation, interpretation, transportation, Korean experiences, and Korean food. (Please add your desired services when inquiring.)
Some hospitals allow guardians to stay with patients, and sometimes we can make hotel reservations for guardians upon request. Please contact us for hotel reservations. We offer high-quality hotels at affordable prices.
Korea is a leading medical nation, with a cancer survival rate surpassing that of the United States. Experience smart, high-quality medical services at a reasonable price.
Yes, you can. You can experience everything: Korean culture, Korean history, Korean food, and Korean fashion.
Yes, there are. Please see the questions before and after the checkup.
MediGrace requires a 10% deposit for medical services. The remainder can be paid at the hospital. 100% of the remaining non-medical services are payable. Payment can be made by credit card, PayPal, or bank wire transfer.
You can proceed as you wish. However, if you do receive an abnormality, it's recommended to consult with your doctor and receive treatment as soon as possible.
Test results are available immediately in emergency cases. Test results are available within 2-3 days and can be received immediately.
I will discuss the surgery date with the hospital in charge and adjust it.
70% refunds are available 14 days in advance, 50% refunds are available 10 days in advance, and no refunds are available 7 days in advance.
Yes, you can. Shop at the K-Medical Tourism Information section. You can experience various aspects of Korea.
Yes, you can. If you get a full body checkup every year like Koreans, you can detect and treat any illnesses early. MediGrace provides reward points for each annual checkup.
Yes, you can. Please let me know if your existing insurance company requires any documents. I will prepare them for you.
Yes, MediGrace will help you with visa issuance.

Health Checkup

We provide health checkups, except for radiation exposure tests that could affect the fetus. If there's a possibility of pregnancy, radiation-related tests and gynecological examinations may be restricted.
1. Blood pressure medication, anticonvulsant medication, or heart medication: Even if you're fasting, be sure to take them with a small sip of water on the morning of the test.

2. Diabetes medication: Please discontinue them while fasting to prevent hypoglycemia.

3. Medications that may increase the risk of bleeding (warfarin, aspirin, etc.): If you're scheduled to undergo an endoscopy, please consult with your doctor before discontinuing these medications. (Aspirin: 7 days prior, Warfarin: 5 days prior)

※ In particular, if you have a history of stroke, thrombosis, heart disease, or lung disease, or have undergone surgery or hospitalization within the past 3 months, please be sure to check with your doctor beforehand whether you can discontinue medications that increase the risk of bleeding.
Mammography, breast ultrasound, and conscious sedation endoscopy (recommended after 48 hours of breastfeeding) are restricted. Mammography and breast ultrasound can be performed after 6 months of breastfeeding.
The endoscopy procedure is the same for standard and conscious sedation endoscopy. Conscious sedation endoscopy (conscious sedation endoscopy) primarily uses propofol or midazolam to achieve a sedated state before the procedure. This reduces patient discomfort and effectively erases painful memories. However, the examination is not performed under anesthesia; it is performed under sedation, allowing for a certain level of patient cooperation.
The ideal time for a gynecological examination is at least three days after the end of menstruation.

Please refrain from sexual intercourse and the use of vaginal douches, vaginal suppositories, or creams for 48-72 hours before the examination.
Unmarried women who have never had sexual intercourse may have difficulty undergoing a cervical cancer screening using a speculum. A pelvic ultrasound, which can identify abnormalities in the uterus, ovaries, and fallopian tubes, can be performed through the rectum if unmarried.
All tests, except urine and gynecological tests, are available during menstruation.

Tests that cannot be performed due to menstruation can be performed at least three days after the end of menstruation. We recommend that you return for a later examination.
MRI is a test that utilizes the interaction of magnetic fields and high-frequency waves to obtain anatomical and pathological information about the human body. Brain MRI is designed to identify structural and functional abnormalities in the brain, such as dementia and brain tumors. Brain MRA is a test that specifically images blood vessels to identify cerebral vascular abnormalities, such as aneurysms, vascular malformations, and vascular morphology.
Tumor markers are specific markers that can abnormally increase in the blood when cancer develops. While they are used as important indicators for cancer detection, their accuracy is still limited.

Even if certain cancers are present, tumor markers may not produce sufficient levels, resulting in negative results. Therefore, tumor markers cannot detect all cancers.

Tumor markers can also be elevated in benign conditions, and non-pathological increases can also occur.

Therefore, tumor markers alone cannot accurately diagnose a specific disease, so it is essential to consult a doctor for an opinion.

AFP: Helps diagnose primary liver cancer. CEA: Helps diagnose digestive system cancers such as colon, pancreatic, and stomach cancer. CA19-9: Helps diagnose pancreatic, gallbladder, and bile duct cancers, and other tumors. CA125: Indicates ovarian and endometrial cancer. PSA: Indicates prostate cancer.
We recommend annual screenings, tailored to your individual health status, previous test results, age, and gender.
The screening date is ideally at least three days after the end of your period. Please refrain from sexual intercourse, douches, vaginal suppositories, or creams for 48-72 hours before the gynecological examination.
If you do not fast (including all food and drink, including water, gum, cigarettes, and candy), blood draws, upper abdominal ultrasound, endoscopy, abdominal CT, and PET-CT scans will be restricted.
Please eat a light dinner before 7-8 PM the night before the test and fast until the end of the test. (This includes all food and drink, including alcohol, cigarettes, water, gum, candy, and coffee.)
Yes, even if you had a hysterectomy, you may need a Pap test once, depending on the reason for the surgery.
Except for blood tests, all tests are possible, but it's best to discuss your medical history with your doctor or nurse before making your decision.
Due to throat anesthesia, eating or drinking immediately after the procedure may cause choking. Although it varies from person to person, most people will experience around 30 minutes of throat anesthesia wear off. After 30 minutes, once the numbness has subsided, you can take a sip of water and eat a light meal when you feel better. Since your throat will be irritated immediately after the endoscopy, it's best to have porridge for your first meal. You should also refrain from alcohol, smoking, and hot foods for the day. If you've also had a colonoscopy, avoid fatty or spicy foods, as they can cause diarrhea.

Medical Procedure/Surgery

You cannot drink alcohol on the day of the procedure or until the day specified by your doctor.
You must take all of the medication as prescribed by the hospital, and you can take it after a light meal. For your own safety, please follow the precautions provided by the hospital.
1. Please contact MediGrace Messenger immediately. We will connect you directly to the hospital.
2. If the hospital provides direct care, we will provide an emergency number.
After anesthesia, avoid driving or taking dangerous routes. We recommend using the elevator rather than the stairs.

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